Privacy Policy

Privacy Policy

Effective Date: 20 January 2025.

1. Introduction

Welcome to FrontexPrep.com. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). By using this website, you consent to the terms of this Privacy Policy.

2. Disclaimer

  • Affiliation: We are not affiliated with Frontex, the European Union agency. All information provided on this website is based on publicly available sources and feedback from past candidates. For official information, always refer to the official Frontex website at https://frontex.europa.eu.

  • Responsibility: We do not assume responsibility for inaccuracies or errors in the information provided on this website, the course, or any associated materials. Always cross-verify with official sources.

3. Information We Collect

We may collect the following personal data within the limits of GDPR:

  • Name, email address, and phone number.

  • Billing information for course purchases.

  • Usage data, including browsing behavior on our website, collected via Google Tag Manager, Google Analytics, Facebook Pixel, and other tracking tools.

  • Marketing preferences and interactions with our promotional content.

  • Information related to minors, if provided by users, for service access.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To process course purchases and provide services.

  • To send newsletters, marketing material, and promotional content related to this website or any affiliated, parent, or sister companies. You can unsubscribe at any time.

  • To send text messages regarding your account, purchases, or promotions.

  • To manage and moderate our Facebook group, which is not an official Frontex group and should not be relied upon for official information.

  • To improve our services and user experience using analytics and tracking tools.

  • To conduct automated decision-making or profiling to deliver tailored marketing and services, where applicable.

  • To enable authorized employees based in the United States to access your personal data for purposes such as managing course enrollments, providing customer support, or administrative tasks. Such access is limited to what is strictly necessary for their role.

5. Children’s Data

  • Not Intended for Children: Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16.

  • Parental Consent: If we become aware that a child under 16 has provided personal data without parental or guardian consent, we will take steps to delete such data.

  • User Responsibility: If you provide data about minors, you confirm that you are authorized to do so and have obtained necessary parental or guardian consent.

  • Cookies: Cookies and tracking tools on our website are not specifically designed to target children.

6. Data Transfers Outside the EU

We may transfer your personal data outside the European Union, including to the United States, for processing and storage. When doing so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data. Additionally, we implement supplementary measures where necessary, such as encryption and access controls, to further safeguard your personal information.

7. Legal Basis for Processing

We process your data based on:

  • Consent: By providing your information, you give consent for its use as outlined in this Privacy Policy.

  • Contractual Necessity: To fulfill your requests, such as course purchases.

  • Legitimate Interests: To improve our services and send marketing material.

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Your Rights Under GDPR

You have the following rights:

  • Access: Request access to your data.

  • Correction: Request corrections to inaccurate data.

  • Erasure: Request the deletion of your data.

  • Restriction: Request limitations on how we process your data.

  • Portability: Request your data in a portable format.

  • Objection: Object to the processing of your data for direct marketing.

  • Lodging Complaints: If you believe your rights are being violated, you can lodge a complaint by contacting us at the email provided below.

To exercise these rights, contact us at the email provided below.

10. Newsletter and Communications

You will receive marketing emails, newsletters, and promotional content upon providing your email address. You can unsubscribe at any time by clicking the unsubscribe link in any email. You may also receive text messages regarding promotions or updates as part of this Privacy Policy.

11. Cookies and Tracking Tools

We use cookies and tracking tools, including Google Tag Manager, Google Analytics, and Facebook Pixel, to analyze user behavior and improve our services. You can manage your cookie preferences via your browser settings.

12. Third-Party Tools and Affiliates

Our website integrates third-party tools and platforms. Please refer to their respective privacy policies for information on how they handle your data.

13. Security Measures

We implement technical and organizational measures to protect your data. However, no online system can guarantee absolute security.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

15. Ownership and Contact Information

Company Name: My School Language Learning LLC
Contact Email for GDPR Purposes: support@frontexprep.com